Job Information
American Heart Association Guideline Content Manager in Phoenix, Arizona
Overview
Now is the time to join us and make a difference. Be a relentless force for a world of longer, healthier lives. Here at the American Heart Association, you matter and so does your career.
The American Heart Association has an excellent opportunity for a Guideline Content Manager in Dallas, Texas (Flexible work arrangements available)
The American Heart Association/ACC Guideline Content Manager (GCM) serves as the product manager and an expert user of the structured content management system for American Heart Association/ACC guidelines, managing the full content lifecycle to achieve business objectives, including efficient content reuse, compliance (e.g., readability, regulatory), and shortening time to publication.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
#TheAHALife is our company culture, our way of life, reflecting our diversity and inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, Twitter, and at heart.org.
Responsibilities
The GCM is responsible for the enterprise master content model, including its adoption, implementation, and ongoing refinement so that the content management system meets or exceeds business and end-user needs.
The GCM guides, trains, and supports staff and volunteers involved in content creation, content management, and the content-delivery pipeline.
The GCM reports to the American Heart Association/ACC National Senior Director, Guidelines, and works closely with American Heart Association/ACC joint guideline staff in collaboration with volunteer clinical cardiovascular clinicians.
The GCM serves as the primary point of contact with American Heart Association and ACC IT teams and external vendors.
Qualifications
Bachelor’s degree in communications, journalism, English, information architecture or related field.
Minimum 5 years of professional experience in a high-profile role overseeing content structure within a large-scale and complex digital and print publishing operation.
Proven technical acumen and experience with componentized content modeling, structured authoring tools, and componentized content management systems, and familiarity with semantic services.
Experience providing structural content solutions for diverse content formats, including but not limited to: text, video, audio, images, algorithms.
Experience with end-to-end publishing workflows and associated systems spanning authoring, content management, content delivery, and end-user content consumption.
Experience with translating business needs into functional and technical requirements, and communicating with business and technical teams
Experience managing requirement prioritization among multiple stakeholders
Experience transitioning content creation and publishing operations to a defined structured-authoring standard (e.g., DITA)
Experience with evidence-based health and wellness content targeting segmented audiences (e.g., consumer, patient, professional)
Experience with multi-lingual content operations
Preferred Qualifications
Master’s degree in related field (e.g., public health)
Experience with conversational artificial intelligence (AI) agents and applications, cloud-services, and API technology
Experience in working with individuals with varied levels of knowledge and experience using new systems and technology (e.g., change enablement)
Compensation & Benefits
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.
At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.
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EOE/Protected Veterans/Persons with Disabilities
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Location US-TX-Dallas
Posted Date 2 months ago (7/31/2023 3:52 PM)
Requisition ID 2018-3678
Job Category Science & Research
Additional Locations Diversity Distribution US - Top 57
Position Type Full Time
Location: AZ-Phoenix