American Heart Disability Jobs

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Job Information

American Heart Association Program Consultant, Outpatient Healthcare Quality in Dallas, Texas


Now is the time to join us and make a difference. Be a relentless force for a world of longer, healthier lives. Here at the American Heart Association, you matter and so does your career.

The American Heart Association has an excellent opportunity for a Program Consultant, Outpatient Healthcare Quality in our QORA department!

This position can be home based but must live near a major airport.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as training and support locally and through our National Center.

#TheAHALife is our company culture, our way of life, reflecting our diversity and inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, Twitter, and at


This individual will be responsible for implementing quality improvement initiatives nationally. Responsible for overseeing achievement of program goals within the outpatient Quality & Systems Improvement Portfolio such as Blood Pressure, Lipid Management, Diabetes, and Heart Failure programs and related Healthcare Certifications and Systems of Care initiatives. Responsible for educating, implementing, and achieving program objectives while adhering to national policies and procedures.

  • Motivate, coach and direct internal and external teams to achieve goals, ensure health care organization outcomes improve and achieve levels of compliance to nationally published treatment guidelines as outlined in American Heart Association mission priorities

  • Collaborate with outpatient team to ensure account management achieves Quality Improvement program goals. Oversee engagement with clients at healthcare systems to implement and deliver program services, including active data collection, decision support tools, certification, payor understanding and best practice sharing through educational virtual events

  • Assist team to identify, cultivate and maintain key market stakeholder relationships. Oversee development in relationship building and account assessments

  • Develop and implement comprehensive plans in collaboration with region staff to achieve organizational goals, generate revenue and reduce health disparities. Ensure team executes on plans and achieves goals

  • Consult with appropriate hospital teams with respect to compliance issues and strategies to facilitate progress in program participation

  • Oversee customer relationship management tools including use of Microsoft Dynamics, IRP and all other Health IT systems. Utilize these data sources to produce regular progress reports for Region staff at both market level and Region executive level

  • Oversee necessary pre-work activities required to launch future QSI initiatives. Maintain existing Systems of Care activities to support the American Heart Association/American Stroke Association impact goal

  • Interact with appropriate region staff and volunteers to leverage opportunities and provide seamless customer relationship management


  • Bachelor’s Degree or equivalent work experience

  • Five (5) – Eight (8) years of proven experience

  • Experience in either an outpatient or inpatient care working directly on clinical quality or process improvement projects OR a national cardiac or risk reduction clinical quality improvement program that incorporates data capture within process improvement framework, or a combination of the two

  • Project Management experience

  • Supervisory or leadership experience

  • Comprehensive knowledge or clinical experience in one or more areas such as Hypertension, Lipid management, Diabetes, or other chronic conditions

  • Ability to manage direct team and to set aggressive but realistic goals

  • Strong interpersonal/relationship building skills

  • Excellent oral and written communication

  • Ability to travel up to 20% local and overnight stay

Preferred Experience:

  • Management experience

  • Quality improvement experience

  • Familiarity with Systems of Care work or understanding of outpatient, certification, payers, or CMS

  • Health Center quality improvement, operations, or clinical experience

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

  • Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.

  • Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.

  • Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.

  • Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.

  • Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.

  • Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

This position not a match with your skills? Click here to see other opportunities.

EOE/Protected Veterans/Persons with Disabilities

Location US-TX-Dallas

Posted Date 1 month ago (2/14/2023 5:40 PM)

Requisition ID 2023-10040

Job Category Health Strategies

Position Type Full Time

Location: TX-Dallas