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American Heart Association Data Quality Coordinator in Dallas, Texas

Overview

Are you ready to join an organization where you can be a relentless force for a world of longer, healthier lives?

Envision all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every single day. Is it easy? No. Is it worthwhile? you bet!

This is satisfying work that makes a real difference in people's lives. You can achieve professional growth with personal fulfillment. You will connect with people and make a lifesaving impact. You will partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.

Responsibilities

The American Heart Association (AHA) has an excellent opportunity available for a Data Quality Coordinator for our National Center Office , located in Dallas, TX .

In this role, you will be responsible for performing data quality management to accurately modify, monitor, and generate customer records and data in Customer Relationship Management (CRM) systems within established timeframes, using entry guidelines, and meeting entry benchmarks.

Essential Job Duties:

  • Identify inconsistent data definitions, missing data, and duplications in the various databases from reports or dashboard reviews. Work with appropriate team member to identify issues and recommend correction processes to prevent future inconsistencies and missing/duplicate data.

  • Regularly review donor records. Report incorrectly categorized donations to the appropriate region and national contacts. Identify and follow correction procedures.

  • Merge duplicate data streams. Contact and correct with appropriate department, team or internal record keeping.

  • Audit listings of donor accounts and contacts. Work with staff to identify needed changes to contact data, donor records, AHA volunteer assignments, etc. Input all changes as needed.

What to help get your resume to the top? Take a look at the experience we require:

Qualifications

  • A high School diploma or equivalent

  • Two (2) years of experience in data quality or auditing

  • Two (2) years of experience with comprehensive knowledge of Microsoft Office Suite, record keeping and data entry processes

  • Strong customer service, data management, and communication skills

  • The ability to pay close attention to detail.

Preferred Experience:

  • One (1) year of experience with Customer Relationship Management or similar customer database applications

Click on “New Resume” (or “Existing Resume” if you have previously applied to AHA positions) to submit your online application. Only those deemed most qualified will be contacted to interview.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

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EOE Protected Veterans/Persons with Disabilities

Location US-TX-Dallas

Posted Date 4 weeks ago (8/31/2020 2:04 PM)

Requisition ID 2020-6162

Job Family Group Customer Engagement

Job Category Administrative Support

Location: Dallas, TX

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