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American Heart Association Administrative Associate in Austin, Texas


Are you ready to join an organization where you can be a relentless force for a world of longer, healthier lives?

Envision all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every single day. Is it easy? No. Is it worthwhile? you bet!

This is satisfying work that makes a real difference in people's lives. You can achieve professional growth with personal fulfillment. You will connect with people and make a lifesaving impact. You will partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.


Our Austin Office has an excellent opportunity for an Administrative Associate- Mid Market. This position will work alongside 4 other Mid-Market support staff members and will be responsible for serving as a primary and dedicated resource to multiple remote-based Development directors. The directors are responsible for fundraising and implementing a local Heart Walk, Go Red for Women luncheon, Heart Ball, Workplace Health symposium, and other health-awareness events in communities throughout Texas, Albuquerque and Colorado.

  • Please note, events are currently held digitally in response to the COVID-19 Pandemic. When in-person events resume, travel and overtime may be required up to 10 times per year for 2- to 3-day stints to locations around the supported markets, (Texas, Wyoming, New Mexico and Colorado), particularly in the months of February-May and September-November, to assist with fundraising events.

So you say you would like some more details? Here are a few:

  • Input and maintain high-quality, accurate data in all systems including Blackbaud Luminate, Greater Giving, and Microsoft Dynamics. Data includes information regarding prospective and existing donors, event participants, financial transactions, auction items, and more.

  • Work with Region’s Communications and Graphics partners to create and update custom materials for event promotion (e.g. flyers, programs, signage, etc.) and sponsor/volunteer engagement (e.g. Heart Walk participant resources, sponsorship proposals, etc.). Coordinate printing and mailing of all materials. Materials must appear professional, adhere to AHA branding standards, and meet director and/or sponsor requirements.

  • Assist directors and volunteers with the coordination and execution of digital/in-person event logistics, including monitoring overlapping event logistics timelines, coordinating with vendors, partners within the region, ordering supplies, pre-event setup digitally or at the venue, etc. to ensure a positive experience for all donors and participants.

  • Manage digital RSVPs, check-in and checkout procedures (For in-person, local events, including training of volunteers, processing all financial transactions, and handling cash. Compose and send donor acknowledgments. Assist directors in collecting any unpaid funds pledged by donors.

  • Assist with Accounts Receivable and Accounts Payable tasks as needed, such as processing cash/check payments, sponsorship agreements, and vendor invoices.

  • Maintain event websites.

  • Help directors with miscellaneous administrative or clerical needs, such as compiling reports and presentations for strategy meetings, reserving travel, etc.


Want to help get your resume to the top? Take a look at the experience we require:

  • Must be able to occasionally lift 25 lbs.

  • Must be able to travel 8-12 times per year, up to three nights per trip. (Schedule provided in advance; expenses covered.)

  • Intermediate to advanced Microsoft Office skills (Word, PowerPoint and Excel). Will be tested.

  • Attention to detail in all tasks, including but not limited to completeness and accuracy of data entry, and ability to follow detailed directions.

  • Able to provide excellent customer service while ensuring compliance with the American Heart Association’s policies and procedures.

  • Able to communicate with emotional intelligence and empathy, build relationships, gain trust, and effectively work with Development directors, sponsors, donors, volunteers, and AHA staff partners.

  • Effective project management includes: working on multiple projects simultaneously following a set/recommended timeline; managing project details with limited supervision.

  • Ability to work in a team environment (e.g., effective interpersonal and customer relations skills.

  • High school diploma or GED equivalent required.

  • 1-3 years’ experience managing multiple projects, large amounts of data, and consistently providing exceptional customer service while meeting tight deadlines.

  • Bilingual preferred.

Attracting hardworking, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do. Our Rewards & Benefits package not only give you the total benefits you want, but also goes above and beyond with creative programs to develop your skills – helping you grow and thrive at the American Heart Association.

To help you be successful you will have access to our award-winning learning platform the Heart U as well as our sales training & relationship development program- Building Powerful Partnerships which received a 2017 Learning! 100 Award from Elearning! Media Group, and various other training and support mechanisms locally and through our National Center.

While we can only contact those applicants deemed most qualified for the position, we do appreciate all applicants for their interest and effort in applying. You can expect to hear from us within one week from the receipt of your application in most cases.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

This position not a match with your skills? Click here to see other opportunities.

Be sure to follow us on Twitter #TheAHALife

EOE/Protected Veterans/Persons with Disabilities

Location US-TX-Austin

Posted Date 1 month ago (2/2/2021 10:58 AM)

Requisition ID 2021-6587

Job Family Group Business Operations

Job Category Administrative Support

Location: Austin, TX