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Job Information

American Heart Association Administrative Associate (4-6 months) in Austin, Texas

Overview

Are you ready to join an organization where you can be a relentless force for a world of longer, healthier lives?

Envision all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every single day. Is it easy? No. Is it worthwhile? You bet!

This is satisfying work that makes a real difference in people's lives. You can achieve professional growth with personal fulfillment. You will connect with people and make a lifesaving impact. You will partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.

Due to the current pandemic, daily travel is minimal and voluntary to ensure the health and safety of staff. There is no overnight travel currently. In the future, this position may resume daily and/or overnight travel. All AHA offices are closed and staff are currently working from home. Offices will be reopening in October 2021; this position will resume to being based in the local office.

Responsibilities

The American Heart Association is seeking a high energy and achievement driven Temporary Administrative Associate (4 to 6 months) to be part of the Greater Austin, TX Team!

This position will manage customer donor records, enter donor and donation information into the customer databases – Dynamics, and Auction Pay, build donor receipts, run reports, and provide direct field support – such as Customer Service, training, and troubleshooting issues . This position will be remote until Oct ober 12, 2021 , or until further CDC Guidelines advise, and requires reliable, high-speed (usually 3-5 megabits) hardwired internet connection, as well as dedicated workspace . The position will resume in a non-negotiable Hybrid schedule October 12, 2021 , as follow s : In office - Tuesday, Wednesday, Thursday ; Monday/Friday - Work from home option al . Should this position be offered a full-time placement , the position will resume non-negotiable, in-person in-office setting Monday thru Friday effective January 3, 2022. The fulltime position will also include required periodic travel, 8-10 times per year, or until further CDC Guidelines and American Heart Association restrictions advise

Office is located at 12345 N. Lamar Blvd., Ste. 200, Austin, TX 78753

Skills required :

  • Ability to comfortably navigate Windows operating system

  • Ability to quickly learn new and complex software - experience with Greater Giving or similar nonprofit fundraising software is a plus

  • Ability to focus on a detailed, potentially tedious task for several hours while ensuring quality and accuracy

  • Ability to follow detailed directions

  • Commitment to complete and accurate data, as well as accurate spelling/grammar

  • Ability to interface with external and internal customers in a friendly, professional manner via phone or email

  • Intermediate Microsoft Word skills (mail-merging knowledge is a plus)

  • Intermediate Microsoft Outlook and Excel skills

  • Office administration skills, including general clerical skills (e.g., basic computer knowledge, email etiquette, email organization, filing, typing, copying, telephone etiquette and office operations.

  • Ability to work in a team environment (e.g., effective interpersonal and customer relations skills)

  • Ability to effectively communicate via MS Teams (Microsoft Teams)

  • High school diploma or GED equivalent required

  • Additional duties as assigned by supervisor.

Qualifications

Training & basic tasks with close supervision to be completed are:

  • Shared inbox protocols – how to view, file, and respond to emails

  • DRM data entry processes and management

  • Thank-you letter/receipt process

  • Canva training (to assist with time-consuming graphics projectswhen needed)

  • Printing/label capabilities

  • Social event context/requirements

  • Gathering RSVP/contact information

  • Mailing list updates

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

Attracting hardworking, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do. Our Rewards & Benefits package not only give you the total benefits you want, but also goes above and beyond with creative programs to develop your skills – helping you grow and thrive at the American Heart Association.

To help you be successful you will have access to our award-winning learning platform the Heart U as well as our sales training & relationship development program- Building Powerful Partnerships which received a 2017 Learning! 100 Award from Elearning! Media Group, and various other training and support mechanisms locally and through our National Center.

While we can only contact those applicants deemed most qualified for the position, we do appreciate all applicants for their interest and effort in applying. You can expect to hear from us within one week from the receipt of your application in most cases.

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

This position not a match with your skills? Click here to see other opportunities.

Be sure to follow us on Twitter #TheAHALife

EOE/Protected Veterans/Persons with Disabilities

Location US-TX-Austin

Posted Date 1 month ago (9/14/2021 3:55 PM)

Requisition ID 2021-7514

Job Family Group Business Operations

Job Category Administrative Support

Location: Austin, TX

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